In this age of #ArtificialIntelligence (AI), we are witnessing a transformation in the way we live, work, and do business. From #robots that share our environment and smart homes to supply chains that think and act in real-time, forward-thinking companies are using #AI to innovate and expand their business more rapidly than ever.

For starters, AI offers a convenient platform for information management by using data to make sense of our surroundings. The smart home revolution is one example of AI in action with applications such as Alexa and Siri assisting consumer’s to complete tasks faster than ever before. These smart devices/applications have changed the way people handle activities leading to more efficiency and productivity. As you drive to work in the morning, the GPS enabled technology utilizes AI and offers real time information that keeps you safe along the way.

Businesses have not been left behind either, with AI technology being adopted in areas such as customer service chatbots that answer queries round the clock. Consequently, organizations can optimize operations and concentrate on the most important areas that make them competitive.

Predictive recommendations is another example of #AI application in business with companies including Netflix using this technology to boost the entertainment experience of their customers. Companies can develop customer decision management systems that suit their operations thereby generating more revenue. The same applies to Quality Assurance including software and manufacturing processes that reduce costs while boosting customer satisfaction.

Indeed, this is a time of change and change happens fast. Those able to understand that the future includes living, working, co-existing, and collaborating with AI are set to succeed in the coming years. On the other hand, those who neglect the fact that business transformation in the digital age depends on humans and #machinecollaboration will inevitably be left behind.

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